Technical Services
Does your manufacturing process present unique technical challenges? Weyerhaeuser has a team of outstanding technical service professionals dedicated to specific industries and deployed around the globe for immediate support.
Our technical service team works directly with you to understand your specific needs and to tailor solutions for challenges you face every day. Whether improving product quality, optimizing process performance, reducing waste or developing a new product, we are close at hand, ready and willing to help.
We specialize in:
- Education related to application and processing of pulp products, absorbent product design and manufacture, equipment optimization and laboratory testing
- Assistance with customer trials to improve product and process performance
- Machine troubleshooting and optimization including full analysis of runnability factors such as pulp parameters and fiberizer operation
- Pilot plant capability (hammermill and pocket former)
- Support from our Technology Center in analyzing both raw pulp and absorbent products for performance, consistency and quality.
In addition to our technical service team, each production site has a dedicated customer service manager to champion your interests, efficiently resolve issues and secure support from technical service and sales, as required. Contact us today to find out how you can leverage our expertise.
