Our Service and Value Commitment

We Deliver Value

We know how to mind the details and make sure that all the steps are managed as a system for the best results. We've been doing it successfully at Weyerhaeuser for decades.

Here is our Service and value commitment to our customers:

• We'll do our utmost to deliver what you order, on spec, when you want it.
• If our product fails to perform and it's our fault, we'll make it right.
• We maintain an inventory of 'backup' stock of most commonly used sources and types. If you fall short of stock for any reason, we'll be there with the trees you need.
• Our technical specialists are ready and willing to answer questions, solve problems, or provide advice to improve survival, growth and product value.
• We'll keep you informed of the latest science and developments that could reduce your costs and improve your success.