Stakeholder Engagement
The way we engage with our stakeholders varies according to the nature of the relationship. There is, however, at least one quality common to each of these relationships: we listen and are open to change so we can strengthen our performance.
We welcome stakeholder feedback on our transparency and our sustainability strategy and performance.
NONGOVERNMENTAL ORGANIZATIONS WITH WHICH WE ENGAGE
- 25 x ’25 Alliance
- American Forest Foundation
- Business Environmental Leadership Council for the Center for Climate and Energy Solutions
- Canadian Boreal Initiative
- The Conservation Fund
- Corporate Eco Forum
- Ducks Unlimited Inc. and Ducks Unlimited Canada
- Environmental Defense Fund
- Environmental Law Institute
- Forest Carbon Working Group
- Keystone Center
- Mountains to Sound Greenway Trust
- National Wild Turkey Federation
- The Nature Conservancy
- Nature Trust of British Columbia
- Resources for the Future
- Solutions from the Land
- Sustainable Forestry Initiative®
- Sustainable Aviation Fuel Network
- U.S. Climate Action Partnership
- U.S. Green Building Council
- World Business Council for Sustainable Development
- World Resources Institute
- Yale Forest Forum — The Forests Dialogue
TYPES OF STAKEHOLDER ENGAGEMENT
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Customers
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- Forums at which customers learn about and discuss Weyerhaeuser forestry, fiber sourcing and environmental practices
- Field trips to company forestlands and operations to provide firsthand inspection of those practices
- At customer request, advice on the development of procurement policies and supplier-qualification processes that encourage sustainable forestry
- Responses to customer surveys and other inquiries regarding our environmental performance
- Day-to-day contact through sales and marketing personnel
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Investors
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- Visits with our executives
- Regular two-way discussions with institutional shareholders
- Annual investor meeting and periodic investment presentations available via webcast
- Earnings conferences that are webcast and available on our website
- An investor website, annual investor guide and readable 10-K
- In-depth education about the company and industry
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Employees
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- Quarterly forums involving employees and company leaders, including the CEO, with webcast viewing for distant facilities and regular question-and-answer sessions
- An internal companywide news website that features daily updates, videos, interactive polls and reader comments
- A “Says you!” section of our online news center where employees can share opinions and observations about current events internal and external to the company
- Regular internal newsletters distributed to employees within business and functional groups
- A comprehensive employees engagement survey measuring key indicators of employee satisfaction
- A number of internal blogs written by senior leaders and subject matter experts
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Communities
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- Cooperation with federal, state and local elected and appointed government officials and community leaders on company issues that affect the community
- Public consultation processes in Canada and community advisory panels in the United States
- Dialogue with individuals who voice concerns about how our operations affect them
- Philanthropic contributions and employee volunteerism (see the Communities section for more information)
- Tours in some locations and learning centers in others providing opportunities to learn about sustainable forestry, manufacturing and housing
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Suppliers
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- Outreach efforts to promote sustainable forestry practices among owners of small forests that supply our mills (see Promoting Sustainable Forestry for more about suppliers)
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Nongovernmental
Organizations
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- One-on-one dialogue
- Partnerships to conduct wildlife, biodiversity and other environmental research
- Community consultation
- Support for organizations that promote sustainable business practices
- Participation in local, regional, national and global forums with multiple stakeholders
- Engagement in public policy development
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STAKEHOLDER INQUIRIES FOCUS ON ENVIRONMENTAL PRACTICES
We track all requests for information and issues customers and other stakeholders care about. In 2011, customer and stakeholder interest in the company's practices focused primarily on:
- Carbon footprint
- Green building
- Forestry practices
- Environmental management system certification
- Sustainable forestry management certification
- Chemical content and use
- Regulatory compliance
- Product-specific information, such as origin of fiber
We welcome these opportunities to answer customer and stakeholder questions about our practices and to share information about the company.
Last updated June 20, 2012
