From experts at your local Trus Joist dealer to online resources like software products, self-help articles, a technical blog, mobile app and phone support, we've got you covered. Please choose a resource below that best fits your needs:
FIND LOCAL DEALER AND DISTRIBUTOR EXPERTISE
Trus Joist products are distributed throughout the United States and Canada. In addition to providing product pricing and availability answers, the familiarity your local Trus Joist dealer or distributor has with local building codes and practices means they can be a good resource for technical support on your project.
Trus Joist products are backed by an extensive document library of resource material. From specifier guides to code evaluation reports, technical bulletins to promotional fliers, they can all be found in our library.
For older projects, previous Trus Joist specifier guides can be found using our archived literature library.
TECH TALK BLOG
Our technical experts blog regularly about Trus Joist uses, installations, code requirements and more.
Trus Joist products are supported by several software programs, tools and applications. We provide software support for our Forte, Javelin and Stellar programs. Downloads of AutoCAD and Revit details are also available for designers who want to import Trus Joist details onto design drawings.
GET TECHNICAL SUPPORT
Submit a request to our technical support team, access self-help articles addressing installation and design questions, get information about engineering documents and more using our technical support page.
SIZE A BEAM OR HEADER
Use our online beam and header calculator to size a TimberStrand or Parallam beam in common applications.
The technical bulletins listed below have been developed to address what, if any, repair is needed for some of the more common issues faced on a jobsite. Using Trus Joist technical bulletins reduces downtime by eliminating the need to communicate the project and damage information back through the supply channel.
Repairs outside the scope of the technical bulletins are still sometimes possible, though some damage is significant enough that the only solution is to replace the product. Large notches, holes outside what is shown in literature and impacts from forklifts are examples of situations where replacement is often necessary. If you have a damaged Trus Joist product on your jobsite not addressed in our technical bulletins and would like us to evaluate it, you can request our help by providing us with the information needed to analyze the damage.
- TJ-1512 - Best Practices for Product Storage & Handling